VectraOps
34% increase in online sales
An automation spine that reconciles inventory, pricing and supplier feeds across six channels without a human in the loop.
The challenge
VectraOps sold across six marketplaces, each with its own feed format and its own idea of what a SKU was. Reconciliation happened in a spreadsheet every morning, and a mistake meant either overselling stock they did not have or sitting on stock nobody could see.
What we built
We modelled every channel as a normalised event stream and put a decision layer on top that classifies each mismatch and either resolves it or escalates it with the reasoning attached. The escalation path matters as much as the automation — operators trust it because they can always see why a call was made.
The outcome
The morning reconciliation ritual disappeared. Stock accuracy stopped being a daily worry, and the pricing engine now reacts to competitor moves within the hour rather than the week.
“It quietly does the job four people used to argue about every morning.”