All work
AI Automation Healthcare 2023 16 weeks

Brightline

40 hours a week back to clinicians

Intake summarisation and scheduling automation that gave a clinical network its evenings back.

Clinician hours saved weekly
Less documentation time
Fewer scheduling conflicts
01

The challenge

Clinicians at Brightline were spending their evenings turning intake forms into structured notes. The work was necessary, repetitive, and the single biggest driver of burnout in their exit interviews.

02

What we built

Structured extraction runs over intake documents and produces a draft note in the clinician's own template. Every field carries a confidence score and links back to the source text, so review is a scan rather than a re-read. Nothing is filed without a human accepting it.

03

The outcome

Documentation moved from evenings to a few minutes between appointments, and scheduling conflicts dropped sharply once intake data became structured.

“I get my evenings back. That is the whole review.”

Dr. Amara Chen Clinical Director, Brightline